Front Office Assistant - Humaira Tanah Merah
RM 1,500 - RM 1,999 / Per Mon
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Front Office Assistant is responsibilities will include providing exceptional customer service, handling check-ins and check-outs, and assisting guests with inquiries and requests. Responsibilities: - Greet guests and visitors warmly and make them feel welcome. - Handle hotel reservations, check-ins, and check-outs efficiently and accurately. - Provide information about hotel facilities, services, and local attractions to guests. - Respond to guest inquiries, concerns, and complaints in a professional and timely manner. - Maintain an organized front desk area and lobby, ensuring cleanliness and tidiness. - Process payments and maintain guest accounts accurately. - Collaborate with Housekeeping and Maintenance departments to ensure guest satisfaction and resolve issues.
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