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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative (Cambodian/Khmer Speaker)

RM 4,000 - RM 4,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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At UpstreamBPO, we are a dynamic and rapidly growing business process outsourcing company that specializes in delivering exceptional customer service and innovative solutions to global clients. With a focus on excellence, customer satisfaction, and a commitment to driving business success, UpstreamBPO partners with companies across various industries to provide world-class outsourcing services. We believe in fostering a collaborative work environment where our employees can thrive and grow professionally.

We are currently seeking a Customer Service Representative who is fluent in Cambodian (Khmer) to join our expanding team. If you're passionate about helping others, thrive in a customer-focused environment, and have excellent language skills, we'd love to hear from you!

Job Description:
As a Customer Service Representative at UpstreamBPO, your primary responsibility will be to assist our Cambodian-speaking customers with a variety of inquiries and issues. You will be the voice of our clients, providing helpful, friendly, and professional support.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or live chat in Cambodian (Khmer) and English.
  • Provide product and service information, answer questions, and guide customers through their concerns or challenges.
  • Handle customer complaints with empathy and professionalism, working towards positive resolutions.
  • Process orders, returns, and exchanges in line with company policies and procedures.
  • Document customer interactions and maintain accurate records of all transactions and issues.
  • Collaborate with team members and other departments to ensure customer needs are met efficiently and effectively.
  • Provide feedback on common customer issues and suggest improvements to enhance service quality.

Qualifications:

  • Fluent in Cambodian (Khmer) and English (both spoken and written)
  • Previous experience in customer service (Atleast a year of experience required)
  • Strong communication skills, with an emphasis on active listening and empathy
  • Problem-solving abilities to resolve customer issues in a timely manner
  • Ability to work in a fast-paced environment while maintaining a positive and professional attitude
  • Basic computer proficiency, including knowledge of customer service software, email, and live chat systems

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 1 year (Required)

Language:

  • Khmer (Required)
  • English (Preferred)
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