Customer Service Officer | Malaysian Airline
RM 2,500 - RM 2,500 / Per Mon
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Job Highlights:
- International BPO company
- Full training provided
- Rotational shift
- Accessible by public transports
Job Descriptions:
- Attending to inbound, live chats and emails
- Respond to customers' general queries, complaints/feedbacks in a timely and accurate way
- Assist and resolve customers' inquiries with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
- Manage customer complaints and feedbacks accordingly
Requirements:
- Candidate must possess at least SPM.
- Fresh graduates are encouraged to apply.
- No experience needed.
- Training will be provided.
- Excellent command of English in both verbal and written communication.
Working Hour:
- Rotational Shifts
- First shift starts at: 8am
- Last shift ends at: 11pm (no graveyard/midnight shift)
Job Types: Full-time, Fresh graduate
Pay: Up to RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you able to work on rotational shift?
- What is your expected salary?
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