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Customer Service Officer | Malaysian Airline

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,500 - RM 2,500 / Per Mon

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Job Highlights:

  • International BPO company
  • Full training provided
  • Rotational shift
  • Accessible by public transports

Job Descriptions:

  • Attending to inbound, live chats and emails
  • Respond to customers' general queries, complaints/feedbacks in a timely and accurate way
  • Assist and resolve customers' inquiries with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
  • Manage customer complaints and feedbacks accordingly

Requirements:

  • Candidate must possess at least SPM.
  • Fresh graduates are encouraged to apply.
  • No experience needed.
  • Training will be provided.
  • Excellent command of English in both verbal and written communication.

Working Hour:

  • Rotational Shifts
  • First shift starts at: 8am
  • Last shift ends at: 11pm (no graveyard/midnight shift)

Job Types: Full-time, Fresh graduate

Pay: Up to RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you able to work on rotational shift?
  • What is your expected salary?