Veterinary Assistant (Night Shift)

Salary undisclosed

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Working Hours : 6.00 pm to 9.00 pm (3 hours)

Provide top-notch customer service.
Being attentive to client and pet needs.
Identify and work compassionately with clients in various emotional states.
Work patiently with distressed, frustrated or disgruntled clients.
Answer and triage phone calls from clients.
Schedule appointments and schedule procedures.
Check-in clients.
Monitor client flow from check-in to discharge.
Monitor schedule and flow.
Client call backs.
Fill prescriptions.
Discharge patients.
Client education.
Assist in cleaning the clinic including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms, consult rooms, toilet if needed.
Process payment transactions.
Relay appropriate information to/from clients to doctors and/or management.
Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.