Operation Executive

Agoh Marketing (M) Sdn Bhd is a mobile phone business company. We are building up a brand called SWAPPER in the market, selling and buying smartphones with attractive price. Swapper is a Malaysia Government Certified Franchisor and we already have 10 franchise retail shops in KL and Selangor. We are fast growing company with so far 200employees, and the number is still growing. Welcome YOU to join us.

<< This job only open for MALAYSIAN >>

For faster reply on this job application, you may message Ms Tang 012-7303293

Position: Senior Operation Executive

Responsibilities:-

• Assist in creating and executing operation SOP and policies to improve efficiency and profitability.
• Ensure all branches are in compliance with company policies, procedures, and Malaysian regulatory requirements.
• Assist in supervising retail sales team daily sales progress, performance & discipline and adhere to Operation Manager.
• Coordinate maintenance scheduling for facilities and equipment across all branches.
• Coordinate all renovation works across all branches.
• Assist in monitoring inventory levels and coordinate stock supply between HQ and retail branches.
• Cross checking all second hand phones received from retail branches must follow company's phone checking SOP and all are in good condition.
• Ensure compliance with health, safety, and sanitation regulations and standards, implementing appropriate measures to maintain a safe and healthy environment for customer and retail staff.
• Conduct regular inventory audits to reconcile physical inventory with system records and identify discrepancies.
• Conduct regular branch visits to review operational standards and monitor quality of customer service.
• Assist in organizing and implementing sales promotional and any marketing activities in conjunction with the retail operations, ensure that the setup is in line with operational policies and successful.
• Work together with all respective departments to support retail demands.
• Any ad hoc tasks assigned by the Management.

Requirements:-

• Bachelor's degree in Business Administration, Operations Management, or related field.
• At least 3 years working experience in business operation management, preferably in Mobile Phone Industry or Retail Industry.
• Willingness to travel between branches as needed.
• Must have own vehicle.
• Outgoing personality, with good communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work in fast-paced environment.
• Fluent in all three languages - English, Bahasa Malaysia, and Mandarin.
• Excellent writing and reading skills in all three languages - English, Bahasa Malaysia and Mandarin.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Application Question(s):

• Can you speak, read and write Mandarin?

Education:

• Bachelor's (Preferred)

Experience:

• business operation: 3 years (Required)

Language:

• Mandarin (Required)

Willingness to travel:

• 50% (Preferred)

Expected Start Date: 11/29/2024