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Position: Collector Analyst
Responsibilities:
- Responsible for executing the Collections operations and strategies for Malaysia/Singapore consumer and SME portfolios.
- Call and follow-up with customers to secure payment plans.
- Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses.
- Partner with product teams and business units to coordinate Collection’s activities across the bank.
- Achieve the productivity standard set for the team and individual KPI.
- Take on additional projects and tasks assigned by reporting manager.
Requirement
- Have at least 2-years of collections experience.
- Well versed in the bank products and processes.
- Good understanding of technology in the digital banking space.
- Possess strong written, communication and negotiation skills.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
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