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Collector Analyst

RM 4,000 - RM 4,500 / month

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Position: Collector Analyst

Responsibilities:

  • Responsible for executing the Collections operations and strategies for Malaysia/Singapore consumer and SME portfolios.
  • Call and follow-up with customers to secure payment plans.
  • Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses.
  • Partner with product teams and business units to coordinate Collection’s activities across the bank.
  • Achieve the productivity standard set for the team and individual KPI.
  • Take on additional projects and tasks assigned by reporting manager.

Requirement

  • Have at least 2-years of collections experience.
  • Well versed in the bank products and processes.
  • Good understanding of technology in the digital banking space.
  • Possess strong written, communication and negotiation skills.

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary?