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Senior QA Manager (Medical Device|ISO13485)

RM 16,000 - RM 21,000 / month

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Position Summary

The Senior QA Manager / QA Director is responsible for leading and overseeing the Quality Assurance function for company. This role plays a key part in strategic planning and decision-making at the executive level, ensuring alignment with the company’s vision, mission, and long-term objectives. The Senior QA Manager / QA Director will develop, implement, and optimize quality systems and control programs to maintain and enhance product quality and regulatory compliance.

Main Responsibilities and Authorities

  • Develop and define the overall quality strategy, including setting policies, objectives, and standards for quality assurance.
  • Implement, maintain, and improve the company’s Quality Management System (QMS) in accordance with regulatory, customer, and internal requirements.
  • Lead the QA team to ensure product quality compliance with medical device regulations, company policies, and customer standards.
  • Establish and monitor standards for incoming inspection, process control, and final goods inspection.
  • Ensure processes and products conform to regulatory requirements and specifications, driving continuous improvement based on findings.
  • Manage and resolve customer complaints, driving improvements and ensuring proactive communication with stakeholders.
  • Approve quality-related system documents, CAPA (Corrective and Preventive Actions), and nonconformance reports.
  • Drive supplier quality management, collaborating with engineering and procurement teams for supplier assessment and improvement.
  • Conduct internal audits and support external audits, including customer and regulatory inspections.
  • Facilitate management reviews, ensuring effective communication and alignment on quality objectives.
  • Provide training to quality department personnel and enhance quality awareness throughout the organization.
  • Transition the focus from quality inspection to design and process quality through professionalizing systems and people.
  • Implement and maintain document control programs, and interface with global customers to develop vendor programs for quality systems.
  • Ensure compliance with Health, Safety, and Environmental (HSE) procedures within areas of responsibility.
  • Undertake additional responsibilities as assigned by the General Manager.

Qualifications:

  • Diploma/Bachelor’s degree or higher, preferably in Engineering or Science.
  • Minimum of 10 years of management experience in quality assurance, preferably within the medical device industry.
  • In-depth knowledge of production processes and quality control methodologies.
  • Strong leadership abilities with a strategic and business-oriented mindset.
  • Expertise in electronic production procedures.
  • Excellent data analysis and problem-solving skills.
  • Proficiency in English (oral and written) and strong computer skills.
  • Regulatory knowledge including: FDA QSR Part 820 (Class I and Class II Medical Devices), MDSAP (Medical Device Single Audit Program), ISO 13485 (current version), Medical Device Act 2012 (Act 737)

Job Type: Full-time

Pay: RM16,000.00 - RM21,000.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Expected Start Date: 12/02/2024

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