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Cantonese Customer Service - Travel Industry [Jan Intake]

  • Full Time, onsite
  • IGT Services and Technologies KL Sdn Bhd
  • Shah Alam, Malaysia
RM 4,500 - RM 5,400 / Per Mon


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  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI and SLA elements.
  • Able to converse fluently using Mandarin, Cantonese and English
  • Able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; and above
  • Working Hours: 24/7 Rotational Shift - 5 days working
  • Fresh Grads are welcomed to apply
  • Attractive remuneration package above market standards.
  • KPI incentives, Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals

Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) IT is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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