Assistant Manager
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We are seeking a proactive and detail-oriented Assistant Manager to oversee the daily operations of our fruit shop. The ideal candidate will ensure smooth business operations, maintain high standards of quality and customer service, and drive sales growth.
Key Responsibilities:
1. Operations Management
- Oversee daily retail shop operations, including inventory management, cash handling, and staff scheduling.
2. Sales and Customer Service
- Monitor and optimize sales performance by implementing promotional activities and sales strategies.
- Address customer inquiries, feedback, and complaints promptly and professionally.
3. Team Leadership
- Train, supervise, and motivate staff to ensure efficiency and high morale.
- Create work schedules and manage attendance.
4. Stock and Inventory Control
- Manage procurement, stock levels, and supplier relationships to ensure adequate and high-quality inventory.
- Minimize wastage by monitoring product quality and expiry dates.
5. Financial Oversight
- Manage daily sales records and petty cash.
- Assist in achieving sales targets and controlling operational costs.
6. Health and Safety Compliance
- Ensure all operations meet health, safety, and hygiene standards as per local regulations.
Requirements
- Proven experience in operations, retail, or a similar role (preferably in F&B or fresh produce).
- Strong leadership and organizational skills.
- Excellent communication and customer service skills.
- Proficiency in managing inventory and basic financial records.
- Able to work flexible hours, including weekends and public holidays.
Benefits
- Year-end performance bonuses.
- Allowances: Transport and mobile allowances.
- EPF, SOCSO, and EIS contributions.
- Career growth opportunities in a growing business.
Job Types: Full-time, Part-time, Fresh graduate, Student job
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Afternoon shift
- Early shift
- Holidays
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Expected Start Date: 12/09/2024