Night Duty Manager
- Full Time, onsite
- The Pines Melaka
- able to mentor and lead Excellent verbal and written communication skills Able to work on night shift., Malaysia
Salary undisclosed
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Job description: -
- The Duty Manager assists the Assistant Front Office Manager & Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guest’s satisfaction.
- This role efficiently coordinates the day-to-day operation of the Front Desk and Guest Relation, providing leadership at the frontline level.
- Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
- Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby.
- Serves as Guest Relations Manager and handles the tracking of service issues.
Qualification & Requirement: -
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