Customer Service - Mandarin Speaker (Tabacco Manufacturer Project) Asap
RM 3,200 - RM 3,800 / Per Mon
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- Support customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
- Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Fresh graduates is encouraged to apply
- Spoken Mandarin is a MUST.
- Candidate must possess at least a SPM or Diploma and above.
- Analytical skills
- Eye for details
- Ethical standards
- Knowledge about types of contents on social sites and e-commerce sites
- Working Mon-Fri 9am-10pm (9hours), Sat-Sun 9am-6pm, Between Monday to Sunday 5 working days, 2 days off
- Working Location in GeorgeTown, Penang.
- Spoken Mandarin is a MUST.
- 5 working days
- Language Allowance RM300
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
- Language Allowance RM300
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