Outlet Manager (Setia Alam)

Location: Eco Ardence, Setia Alam Overview: We are seeking an experienced and dynamic Outlet Manager to oversee daily operations, ensure exceptional customer service, and lead a team to deliver a high-quality dining experience. The ideal candidate is a hands-on leader with a passion for hospitality and operational excellence. Key Responsibilities: - Manage and oversee the outlet's daily operations, including staff scheduling and inventory management. - Lead, train, and motivate team members to ensure excellent service and productivity. - Monitor food quality, presentation, and customer satisfaction to maintain high standards. - Handle customer inquiries, complaints, and special requests professionally. - Ensure compliance with health, safety, and sanitation regulations. - Drive sales by implementing marketing strategies, promotions, and upselling techniques. - Manage budgets, track financial performance, and control costs effectively. Requirements: - Proven experience as a Restaurant Manager or in a similar leadership role. - Strong knowledge of restaurant operations and customer service standards. - Excellent communication and problem-solving skills. - Ability to lead and inspire a diverse team in a fast-paced environment. Why Join Us? - Competitive salary and performance-based incentives. - Opportunities for career growth and development. - A supportive and vibrant work environment.