Cafe Manager
RM 3,000 - RM 4,000 / Per Mon
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- -Supervise and lead cafe staff, including baristas, servers, and kitchen personnel, ensuring high levels of performance, motivation, and teamwork. -Oversee daily operations, ensuring that the cafe runs smoothly, efficiently, and meets customer expectations. -Provide exceptional customer service, resolve any complaints or issues, and ensure a positive customer experience. -Manage inventory and ordering of supplies, track stock levels, and maintain relationships with vendors. -Develop and implement marketing and promotional strategies to drive sales and attract new customers. -Ensure compliance with all health and safety regulations, including food handling, cleanliness, and sanitation standards. -Prepare schedules, manage time-off requests, and ensure adequate staff coverage during peak times. -Handle cash management, daily reports, and other financial tasks, including budgeting and cost control. -Monitor quality control, product consistency, and maintain a high standard of cleanliness and organization. -Train, mentor, and evaluate staff performance, providing feedback and conducting regular performance reviews. -Stay updated on industry trends, customer preferences, and implement new ideas to improve the cafe experience.
- -Experience in a managerial or supervisory role in the food and beverage industry -Strong leadership, communication, and organizational skills. -Ability to handle multiple tasks in a fast-paced environment. -Knowledge of cafe operations, food safety regulations, and inventory management. -Excellent problem-solving skills and customer-focused attitude. -Proficiency in using cafe management software, point-of-sale systems, and Microsoft Office. -Flexibility to work evenings, weekends, and holidays as needed.
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