Mandarin Live Chat Customer Service | Basic 3K
RM 2,999 - RM 3,000 / Per Mon
Original
Simplified
- Respond promptly to customer inquiries in Mandarin via live chat.
- Provide accurate information about products, services, and policies.
- Resolve customer issues efficiently, escalating when necessary.
- Maintain a positive and professional demeanor while assisting customers.
- Document customer interactions and feedback accurately for reporting purposes.
- SPM holder with customer service experience
- Fresh Diploma / Degree holder are welcome
- Proficiency in written and spoken Mandarin and English.
- Excellent communication and problem-solving skills.
- Previous customer service experience is an advantage.
- Nearby MRT Station
- Supportive team environment with training provided.
- Increment every three months
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