Malaysia KL Regional Manager

Lovisa Life:

Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 900+ stores across 37+ countries. Join a high growth international retailer, publicly listed on the ASX.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lovisa Opportunity:

The Regional Manager Position based from KL Malaysia is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:

• Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
• Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
• Reduce unnecessary costs, through effective rostering - the right people at the right time.
• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

To be successful in this role you will have:

• 3 years or more experience in a management position within a Retail or Customer/Sales focused industry
• Proven ability to multi-site manage in a fast paced, high volume environment
• Demonstrated understanding of Customer experience and continually improving this to achieve results
• Flexibility and desire to travel interstate and/or Internationally based on the needs of the business

Lovisa Loves: A can-do attitude with the following skills:

• Personable, approachable and a great coach. Be there for your Team.
• Time management.
• Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
• Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions

Lovisa Perks: Enjoy these perks when you join Lovisa!

• Join a global business offering endless career opportunities locally and internationally
• Supportive diverse and inclusive team environment – we truly harness our 10+1 culture commitments
• Take your birthday off - additional day of leave
• Generous 70% discount off Lovisa products
• Referral Rewards Incentive Program

Lovisa Future:

With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.