Billing Assistant

DUTIES & RESPONSIBILITIES:

• Responsible to have update information on room charges and status.
• Responsible to have update knowledge of admission procedure and facilitate patient’s admission.
• Responsible to verify all Guarantee letters, validity period, coverage limit.
• Responsible to collect deposit (as per schedule) and to provide prayer with receipt accordingly
• Assist to send mobile patients and other related documents to the wards.
• Responsible to enter charges related to the patient’s treatment.
• Responsible to check with other departments and to ensure that all charges have been properly taken up before patient is discharged
• Responsible to check and ensure that billing is done accurately.
• Responsible to attend to patient’s query regarding the bill/charges.
• Responsible to generate patient’s bill.
• Responsible to collect all payments.
• Responsible to reconfirm all Guarantee Letters, validity period, coverage limit.
• Responsible to arrange the agreement of deferred payment after approval from authorized personnel.
• Responsible to prepare daily collection report and ensure collections tally with the report.
• Responsible to prepare daily collection report and ensure collections tally with the report.
• Ensure all policies and procedures of ISO 9001, ISO 14001, OHSAS 18001 and MSQH Hospital Accreditation Standard are adhered to and records maintained, if and when these programs are implemented.
• To ensure compliance at all point of engagement with patients/ customers/ guests at all times.
• Responsible and accountable to achieve the needs of the patient’s and family’s rights at all times.
• Ensure compliance to Patient Safety Goals at all points of engagements.
• Responsible and Accountable to carry out duties as in the occupational Safety and Health Act and Regulations 1994.
• Perform any other duties as assigned by the superiors.

EMPLOYEE SPECIFICATIONS & QUALIFICATIONS:

• Minimum Diploma level and preferably Bachelor in any field.
• 2 years of relevant experience and preferably with relevant experience in Hospital/healthcare.
• Microsoft office literacy.
• Able to work well on multiple projects & meet tight deadlines.
• Ability to work under pressure and meet deadlines.
• Responsibility and reliability to take charge of certain projects independently.
• Willing to travel.
• Excellent English communication skills both oral and written.

Job Type: Full-time

Pay: RM1,600.00 - RM2,300.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay