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Joining Bonus Rm3,000 (Penang) Video Hosting Platform - Customer Support

RM 3,300 - RM 3,700 / Per Mon


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  • Brand Ambassador: Represent the client with a positive and professional attitude while upholding their values.
  • Customer Assistance: Support customers with online orders via phone and email, ensuring prompt and accurate responses.
  • Secure Transactions: Process payments with care, protecting sensitive customer and financial information.
  • Problem-Solving: Address customer concerns proactively and escalate complex issues when needed.
  • Team Collaboration: Work with the team to boost service quality and elevate the overall customer experience.
  • Joining Bonus: RM3000
  • Fresh Graduates Welcome: Open to those starting their careers.
  • Language Skills: Proficient in Mandarin, both spoken and written.
  • Customer-Oriented: Possess a great attitude and strong focus on delivering excellent customer service.
  • Attention to Detail: Sharp eye for details and accuracy.
  • Shift Schedule: 24/7 rotational shifts (9 hours daily) with 5 working days and 2 days off between Monday to Sunday.
  • Work Location: Based in Bayan Lepas, Penang.
  • Training Provided: Comprehensive training covering soft skills, systems, SOPs, and product knowledge.
  • Language Allowance: Receive RM300 for language proficiency.
  • Medical & Insurance Coverage: Inclusive of EPF, SOCSO, EIS, and more.
  • Leave Entitlements: Annual and medical leave available.
  • Career Progression: Opportunities for growth within the company.
  • Additional Benefits: Enjoy extra perks and incentives.