Associate, Sales Support

Job Title:

Associate, Sales Support

Job Description

We are seeking a highly organized and detail-oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms.
Your role will involve collaborating with cross-functional teams to ensure the smooth flow of content and its alignment with business objectives.

Responsibility/Activity:

• Content Creation and Editing: Create, edit, and proofread engaging and high-quality content for websites, blogs, social media, and other digital platforms.
• Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and SEO best practices.
• Content Organization and Management: Organize and manage digital assets,
  including text, images, videos, and audio files, using content management systems (CMS) or other relevant tools.
• Content Publishing: Upload, format, and publish content on various platforms, ensuring accuracy, consistency, and optimal user experience.
• Collaboration: Collaborate with cross-functional teams, including marketing, design, and development, to gather content requirements, obtain approvals, and ensure timely delivery.
• Content Training and Support: Provide guidance and training to content contributors on best practices, CMS usage, and content management workflows.
• Analytics and Reporting: Monitor content performance using analytics tools, generate reports, and provide insights to improve content effectiveness.
• Content Governance: Establish and enforce content governance policies, ensuring adherence to brand standards, style guides, and legal regulations.

Must have skill

• Bachelor's degree in computer science, information technology, or a related field.
• Proven experience in managing and administrating content management systems, such as WordPress, Drupal, or SharePoint.
• Proficiency in HTML, CSS, and JavaScript for front-end customization and troubleshooting.
• Strong understanding of web development principles, including responsive design, accessibility, and SEO best practices.
• Technical expertise in integrating CMS with other systems and platforms, such as marketing automation tools, CRM systems, or e-commerce platforms.
• Familiarity with content migration strategies and tools to facilitate seamless data transfer into the CMS.
• Strong communication and collaboration skills to work effectively with cross-
  functional teams and stakeholders.
• Detail-oriented with the ability to manage multiple projects and prioritize tasks effectively.
• Strong organizational and time management skills to meet deadlines and prioritize tasks.
• Excellent communication skills, both written and verbal, with the ability to articulate content requirements and provide constructive feedback.

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

English (Required)

Time Type:

Full time

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