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Operation Assistant (Diploma or SPM)
RM 2,000 - RM 2,200 / month
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- Greeting and welcoming patients as they arrive at the front desk
- Answering and addressing inquiries from patients
- Responding to questions and resolving complaints.
- Answering the phone while maintaining a polite, consistent phone manner and using proper telephone etiquette
- Registering new and existing patients, and updating patient demographics by collecting detailed information
- Scheduling appointments for new and follow-up patients based on consultant availability.
- Facilitating patient flow by notifying the provider of patients' arrivals, being aware of delays, and communicating with patients and clinical staff
- Calling patients to remind them of upcoming appointments and assisting them in scheduling appointments
- Responding to inquiries from patients, prospective patients, and visitors in a courteous manner
- Protecting patient confidentiality by ensuring that protected health information is secured, not leaving patient folders in plain sight, and logging off the computer before leaving it unattended.
- Keeping the front desk tidy and presentable at all times.
Job Type: Full-time
Pay: RM2,000.00 - RM2,200.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Yearly bonus
Education:
- STM/STPM (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
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