Assistant Manager- Cloud delivery operations

Responsibility: • 24x7 Day or Night shift rotation (14 – 16 days) • Assists the Operations team to optimize the capability of the Managed Cloud platforms to deliver a cost effective and sustained level of availability to meet corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. • To assist the Operations Manager to ensure smooth operations based on established tasks and processes that conformed with the agreed Service Level Agreement (SLA). • To assist the Operations Manager in adhering to Managed Cloud platforms operational standards, processes and guidelines that are in line with industry standards and best practices. • To assist the Operations Manager in improving Managed Cloud platforms to align with the industry best practices. Minimum Qualification - Diploma/ Bachelor of Computer Science Experience and Skill Requirements • Public Cloud, Private Cloud • Basic knowledge on Public Cloud such as Amazon Web Services or Microsoft Azure or any commercial Cloud platform. • Basic knowledge on Private Cloud in terms of vCloud Director, vROPS, VMware, Edge Gateway. • Server/Virtualization • Virtualization Technology (VMware) • Operating Systems (Windows, RedHat, CentOS, SUSE) • Apps Server, Databases, Web Technology • System Management skills (e.g. AD, DNS and etc) • Commodity Server Hardware (e.g Rackmounts, Blade and Enclosures) • Converged Hyper Appliance (e.g. Nutanix, VCE, EMC VXrail and etc) • Business Continuity/Disaster Recovery (BC/DR) • Storage and Backup (Optional) • Storage Arrays based on HP, 3PAR, EMC, NetApp, Dell • San Switches (Brocade, MDS) • Backup technologies from EMC Avamar, Symantec NetBackup, Commvault, Veeam • Network and Security (Optional) • Basic network understanding • Network Management based on technology from Cisco, Juniper, Aristas, HP, F5 • Information Security Management (Firewall, IDS/IPS, IPAM and etc)