Business Support Agent
RM 3,500 - RM 4,000 / Per Mon
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Position: Business Support Agent
Working hours: 10am to 7pm
Must have Banking industry : At least 1 year of relevant banking experience in payments/loans/cards.
Responsibilities:
- Support day-to-day operational activities in payments/loans/cards processes.
- Ensure all assigned cases are processed in accordance to operational manual and standard operating procedures and within established SLAs.
- Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements.
- Collaborate with SG Business Operations team and any other relevant teams to review new, existing or potential operational problems, complaints and queries and ensure they are resolved promptly and satisfactorily.
- Any other ad hoc duties as assigned.
Requirement
- Diploma or university degree.
- At least 1 year of relevant banking experience in payments/loans/cards.
- Able to work independently and in a team.
- Hardworking, self-driven, highly motivated and meticulous individual.
- Possess strong communication, analytical, and problem-solving skills.
- Being agile and able to work in a fast-changing environment, while possessing a positive attitude and can-do spirit.
- Able to perform shift work including weekends and public holidays when required.
Job Type: Full-time
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
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