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Business Support Agent

RM 3,500 - RM 4,000 / Per Mon

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Position: Business Support Agent

Working hours: 10am to 7pm

Must have Banking industry : At least 1 year of relevant banking experience in payments/loans/cards.

Responsibilities:

  • Support day-to-day operational activities in payments/loans/cards processes.
  • Ensure all assigned cases are processed in accordance to operational manual and standard operating procedures and within established SLAs.
  • Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements.
  • Collaborate with SG Business Operations team and any other relevant teams to review new, existing or potential operational problems, complaints and queries and ensure they are resolved promptly and satisfactorily.
  • Any other ad hoc duties as assigned.

Requirement

  • Diploma or university degree.
  • At least 1 year of relevant banking experience in payments/loans/cards.
  • Able to work independently and in a team.
  • Hardworking, self-driven, highly motivated and meticulous individual.
  • Possess strong communication, analytical, and problem-solving skills.
  • Being agile and able to work in a fast-changing environment, while possessing a positive attitude and can-do spirit.
  • Able to perform shift work including weekends and public holidays when required.

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary?