Customer Service Specialist
RM 2,400 - RM 3,100 / Per Mon
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Do you love helping people and chatting your way through challenges? We're looking for individuals just like you to join our ever-growing contact centre! If you’re friendly, driven, and ready to make a difference, let’s talk.
About Role:
- Talking to customers, getting to know what they need, and making sure they’re happy.
- Answering calls, replying to messages, and handling live chats - you’ll be the go-to person for customer inquiries or bookings.
- Explaining our products clearly and handling inquiries like a pro.
- Working with your fellow team-mates to reach your targets together.
- Helping customers help themselves by showing them how to use our online tools.
- Coming up with cool ideas to improve our processes and sharing them with your Team Leaders and Managers.
- Keeping customer info safe and always acting with integrity.
What We’re Looking For:
- Minimum SPM qualification.
- At least 6 months of experience in a call centre (fresh grads are welcome too!).
- Speak English and Bahasa Malaysia .
- Enjoy connecting with customers.
- Looking to build your career with a public listed organization
- Available to join immediatly
Job Type: Contract
Contract length: 12 months
Pay: RM2,400.00 - RM3,100.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
Education:
- STM/STPM (Required)
Experience:
- call centre: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
Expected Start Date: 12/16/2024
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