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Customer Service Specialist

RM 2,400 - RM 3,100 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Do you love helping people and chatting your way through challenges? We're looking for individuals just like you to join our ever-growing contact centre! If you’re friendly, driven, and ready to make a difference, let’s talk.

About Role:

  • Talking to customers, getting to know what they need, and making sure they’re happy.
  • Answering calls, replying to messages, and handling live chats - you’ll be the go-to person for customer inquiries or bookings.
  • Explaining our products clearly and handling inquiries like a pro.
  • Working with your fellow team-mates to reach your targets together.
  • Helping customers help themselves by showing them how to use our online tools.
  • Coming up with cool ideas to improve our processes and sharing them with your Team Leaders and Managers.
  • Keeping customer info safe and always acting with integrity.

What We’re Looking For:

  • Minimum SPM qualification.
  • At least 6 months of experience in a call centre (fresh grads are welcome too!).
  • Speak English and Bahasa Malaysia .
  • Enjoy connecting with customers.
  • Looking to build your career with a public listed organization
  • Available to join immediatly

Job Type: Contract
Contract length: 12 months

Pay: RM2,400.00 - RM3,100.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Required)

Experience:

  • call centre: 1 year (Preferred)

Language:

  • English (Preferred)
  • Bahasa (Preferred)

Expected Start Date: 12/16/2024