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Jobs or company...

Hotel Receptionist - Kingston Hotel 4 formerly know as Hulo Hotel

RM 1,800 - RM 2,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job description

  • Perform all check-in and check-out tasks
  • Have experience as Front Officer is bonus !
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Need to take 2-3 property (called as mobile front officer)

Requirements and skills

  • Work experience as a Hotel Front Desk (Mobile) , Receptionist, or similar role
  • Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • PREFERABLY MALAYSIAN
  • PREFERABLY 20-35 years old
  • Have OWN TRANSPORT & VALID DRIVING LICENSE

Job Types: Full-time, Permanent

Salary: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Opportunities for promotion

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Hotel Location :

  • The Hulo Hotel Gallery

Schedule:

  • Rotational shift

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
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