Guest Service Assistant
RM 2,000 - RM 2,499 / Per Mon
Original
Simplified
- Perform all check in, check out, room assignment, room change procedure, new room reservation, booking and ensures all data are completely recorded in the hotel system.
- Greeting guest, answering phones, attend to guest's inquiries, complaint, and request promptly, and courtesy.
- Ensure money in cashier is tally and accurate with the cashiers shift report.
- Maintains Cashier Float money.
- Checking and replying email.
- Manage all communication with other department.
- Responsible for the cleanliness, smooth and efficient operation of the front office counter.
- Perform any other duties as requested by the superiors.
- 3 Shift: Morning/Afternoon/Night
- Able to work at night
- Able to speak in Multiple languages
- Able to work independently
- Able to work with team
- Provide meal allowance
- Provide transport allowance
- Provide night shift allowance
- Provide sales incentive when achieve monthly target
- 5 working days
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