Customer Quality Analyst
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We are seeking a dedicated Analyst, Customer Quality to join our global team. This role involves supporting the Customer Quality Engineering (CQE) team through administrative tasks, data retrieval, and analysis. You’ll play a key role in enabling comprehensive investigations and delivering quality solutions that exceed customer expectations.
Key Responsibilities
- Extract and consolidate Level 1 OCAP data into standard templates for CQE.
- Collect initial investigation data to assist in detailed OCAP report preparation.
- Manage administrative tasks related to quality notifications (QN).
- Generate and deliver SPC/PCS reports per customer requirements.
- Assist with data analysis, report preparation, and project follow-up.
- Validate Certificates of Analysis (COA) when necessary.
- Propose workflow improvements and ensure compliance with organizational protocols, including ISO standards and safety procedures.
What We’re Looking For
- Education: Bachelor’s degree in Computer Science, Science, Mathematics, Business, or a related field.
- Experience: At least 5 years in data analysis and reporting; experience in manufacturing or quality control is a plus.
- Skills:
- Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
- Basic understanding of Statistical Process Control (SPC).
- Familiarity with manufacturing processes and quality systems (e.g., ISO standards).
- Strong analytical and data interpretation skills.
Personal Attributes
- Detail-oriented, proactive, and eager to learn.
- Strong interpersonal skills for cross-regional collaboration.
- Able to multitask and work independently with minimal supervision.
This is an excellent opportunity for a results-driven professional to make a meaningful impact. Apply today to join a team that values quality and innovation!
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus