CLINIC ADMIN

JOB TASKS

Front Desk Management

• Greet patients and visitors courteously.
• Answer phone calls and manage inquiries professionally.
• Schedule and manage patient appointments

Patient Records Management

• Maintain and update patient information in the clinic's system.
• Ensure patient confidentiality and secure storage of medical records.

Billing and Payments

• Prepare and issue invoices for patient services.
• Handle invoices for panel companies and ensure timely submission.
• Process payments and maintain accurate financial records.
• Handle insurance claims and liaise with insurance providers when necessary.

Staff Coordination

• Assist in scheduling staff shifts.
• Act as a communication point between management and clinic staff.

Inventory Management

• Monitor and order medical supplies and office materials.
• Maintain inventory records to ensure sufficient stock levels.

Compliance and Documentation

• Ensure compliance with healthcare regulations and standards.
• Prepare and submit required reports to management or regulatory bodies.

Facility Management

• Ensure the clinic environment is clean, organized, and welcoming.
• Address maintenance issues promptly.

Customer Service

• Address patient complaints or concerns and escalate them as needed.
• Gather patient feedback for service improvement.

General Administrative Tasks

• Handle emails, correspondence, and paperwork.
• Assist the clinic manager with other duties as required.

Job Types: Full-time, Fresh graduate

Pay: RM1,700.00 - RM1,800.00 per month

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus