Sales Administration
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Job Description :
1. Ensuring accurate order processing and inventory tracking.
2. Assisting sales team with order-related issues (e.g., tracking, returns, exchanges).
Collaborating with logistics partners to ensure timely and accurate deliveries.
Monitoring returns, exchanges, and refunds processes.
Handling any delivery issues, including damaged goods or incorrect shipments.
3. Managing the Customer Relationship Management (CRM) system by entering new customer data, tracking sales, and updating orders.
4. Generate multi types of weekly/monthly reports
Such as sales performance, customer behavior, order trends, and inventory status.
Analyzing customer feedback data and sales metrics to suggest improvements.
5. Data interpretation from sales team, for future reference and analysis.
6. Ensuring all operations are in compliance with SOP structure and industry standards.
7. Documentation/filing.
Job Type: Full-time
Pay: From RM2,599.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Education:
- Diploma/Advanced Diploma (Required)
Language:
- English (Required)
Application Deadline: 12/21/2024
Expected Start Date: 12/23/2024