Hardware Technician (Retail/Pont of Sales)

Job Summary:

The Hardware Technician is responsible for installing, maintaining, and troubleshooting point-of-sale (POS) systems and related hardware in retail environments. The role ensures smooth operation of all hardware components, supporting retail staff by diagnosing and resolving technical issues quickly and efficiently.

Job Responsibilities:

• Install and configure POS hardware, including terminals, receipt printers, barcode scanners, cash drawers, and payment devices.
• Set up network connections, peripherals, and other related equipment.
• Ensure all equipment is installed according to company guidelines.
• Perform routine maintenance checks to ensure hardware reliability and minimize downtime.
• Respond to hardware support tickets and troubleshoot issues both on-site and remotely.
• Repair or replace malfunctioning hardware components as needed.
• Provide prompt solutions to hardware failures, connectivity issues, and system errors.
• Collaborate with software support teams to resolve issues that may span both hardware and software systems.

Job Requirements:

• Proficiency in installing, configuring, and troubleshooting POS hardware systems.
• SPM, Diploma or equivalent;
• Have experience in hardware support, preferably in the retail or POS industry will be an added advantage.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of operating systems (Windows, Linux) and POS software.

Job Types: Contract, Fresh graduate
Contract length: 12 months

Pay: From RM2,300.00 per month

Schedule:

• Fixed shift
• Monday to Friday

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

Location:

• Ampang (Preferred)

Willingness to travel:

• 75% (Preferred)

Expected Start Date: 01/02/2025