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Customer Support Representative | UpTo3K | Immediate Joiners | #FreshThisWeek
RM 2,500 - RM 2,500 / month
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Job Description:
- Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
- Providing accurate information and resolving customer issues related to Telco products and services.
- Maintaining a high level of product knowledge to effectively support customer need.
- To meet the Key Performance Indicator (KPI) monthly.
Job Requirement:
- Minimum SPM holder
- Fluent in English and Bahasa (verbal and written)
- Min 6 Months Experience in inbound call centre and email functions add advantage.
- Able to work rotational days
- Age Range : 18 and Above
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,400.00 - RM3,400.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
- Bahasa (Required)
Job Types: Full-time, Permanent, Contract, Fresh graduate
Contract length: 24 months
Pay: From RM2,500.00 per month
Benefits:
- Flexible schedule
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Expected Start Date: 12/16/2024
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