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- Management and Leadership: Supervising cafe staff, including baristas and waitstaff, and ensuring that all employees are trained properly. The supervisor often schedules staff shifts and assigns duties.
- Customer Service: Ensuring customers receive excellent service, handling complaints and queries, and maintaining a welcoming environment.
- Quality Control: Ensuring the quality of food and drinks served meets the cafe's standards. This could involve tasting food and drinks and training staff on proper preparation techniques.
- Inventory Management: Managing inventory, ordering supplies, and ensuring the cafe is stocked with necessary items like coffee, milk, food, napkins, etc.
- Financial Management: Handling cash, overseeing transactions.
- Health and Safety: Ensuring the cafe complies with health and safety regulations. This includes maintaining a clean and safe environment for both staff and customers.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Early shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
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