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IT Support

RM 24,000 - RM 60,000 / Per Annum/Annual


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  • Technical Support: Provide level 1 and level 2 technical support for hardware, software, and network issues.
  • Troubleshooting: Troubleshoot and resolve technical issues via phone, email, or in-person.
  • Incident Management: Log, track, and resolve incidents using IT service management tools.
  • Hardware/Software Maintenance: Perform routine maintenance, upgrades, and repairs on computer systems and peripherals.
  • Network Support: Assist in configuring, monitoring, and maintaining network infrastructure.
  • User Account Management: Create, modify, and delete user accounts, passwords, and access permissions.
  • Ability to speak and write in Mandarin and English fluently.
  • Diploma or Degree in Computer Science, Information Technology, or related field.
  • 1-2 years of IT support experience.
  • Fresh graduates are welcomed to apply.
  • Proficient in Windows, macOS, and Linux operating systems.
  • Familiarity with network protocols (TCP/IP, DNS, DHCP).
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with cloud services (Office 365, Google Workspace).
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
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