Business Analyst

Duties and Responsibilities: • Collaborate with stakeholders to understand their needs and gather detailed business requirements • Analyze data to identify trends, patterns, and insights that inform business decisions • Develop and document business process models to illustrate current and future states • Propose and design technical and process solutions that meet business needs and objectives • Work with IT and other departments to implement solutions and ensure they align with business goals • Communicate findings, recommendations, and project updates to stakeholders and executives • Create detailed documentation of business requirements, processes, and solutions • Participate in testing and validating new systems and processes to meet business requirements • Identify opportunities for process improvements and contribute to ongoing optimization efforts Requirements: • Bachelor’s Degree or Advanced Diploma in Business Administration, Finance, Information Technology or equivalent • Strong analytical and problem-solving skills • Proficiency in data analysis tools and techniques such as MT4, MT5, CRM, MYOB and XERO • Experience with business process modeling and documentation tools • Excellent communication and interpersonal skills • Ability to work collaboratively with cross-functional teams • At least 5 years of working experience in the related field is required for this position • Ability to communicate effectively in Mandarin as this position needs to liaise with Mandarin speaking stakeholders and customers • Well converse in English and Mandarin language, both verbal and written.