Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Contact Centre Advisor (HK market) Up to RM4500

  • Full Time, onsite
  • Agensi Pekerjaan Hiredsearch Services Sdn Bhd
  • Cyberjaya, Malaysia
RM 3,500 - RM 4,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Monday – Friday (If business required, work on Saturday once a month – pay as OT rate/Transport Claimable)
8.30am– 5.30pm / 10am – 7pm

Key Responsibilities:
Hotline Operation team OR Live Chat & Email team
(You may let us know your interest)

  • Handles inbound calls on customer enquiries and complaints regarding all activities in business process such as policy, membership issues/dispute, rewards points and health device issues.
  • Reports problems, potential crisis and complaint to different layers of Team for service improvement.
  • Provide comprehensive solution to customers/agents and executes empowerment guideline.
  • Makes outbound call to customers/agents for follow-up cases.
  • Monitor pending cases.
  • Manages the long pending cases and report to team manager

Job Requirements:

  • Minimum 1 year of experience in customer service in call center environment.
  • SPM, Diploma or Bachelor Degree in any field.
  • Customer-orientated with good interpersonal and communication skills.
  • Strong and proven problem solving skills.
  • Service-oriented and positive mindset
  • Proficient in both spoken and written English, Mandarin and Cantonese
  • Willing to work in CYBERJAYA (work in office)

Interview Process: Assessment & Online Interview

Remuneration Package:

  • Basic is up to RM4,300 depend on experience and qualification
  • RM450 transportation allowance (fixed)
  • RM300 Language allowance (Hotline team only)
  • Insurance & Medical Coverage including dependent (based on Job Function Level)
  • 18 days AL
  • 1 day birthday leave
  • Follow HK Public Holiday
  • 16% Employer EPF
  • OT Claimable
  • Dental & Optical RM800 per annum
  • Performance bonus and SO ON~~

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you willing to work in Cyberjaya?
  • What is your current salary?
  • What is your expected salary?

Education:

  • STM/STPM (Required)

Language:

  • Cantonese (Required)
  • and write Mandarin (Required)
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