Service engineer(Semiconductor)_KL (Ref ID : 12366)
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Report to : Manager
・Basically commute to client place directly and go back home directly (Rarely go to the office)
・The installation, modification, and troubleshooting of delivered equipment at the customer's factory
・Undertake full commission activities including installation, setup, configuration, software deployment, testing, customer commissioning, on site Buyoff until completion of Site Acceptance by customer
・Close communication with customer, identify customer’s needs and initiate sales opportunities to increase service revenue.
・Reporting all service activities in approved Service Management Systems and meet key performance indicators
・Perform corrective maintenance on machines belong to customers; Perform preventive maintenance on schedule.
・Perform service and recondition faulty equipment after repair; Perform pre-installation test, installation and commissioning of machines at customers’ sites.
・Provide timely and proper report to customers after completion of a service call; Execute task assigned within response time; Check, track and monitor unclosed call till completion.
・Provide professional and excellent service to customers and at times to fellow engineers when required; Maintain cordial relationship with customers, peer and fellow staff.
・Facilitate Call Desk with a complete update after completed a service call on a timely manner; Ensure spare parts requested are returned promptly within the specified timeframe given.
・Completion of manual FE report and return to Call Desk within 2 days
・Travel in Malaysia (less than once a month, a few days - 1 week by 1 trip)
Qualification
・Diploma/Degree in Mechanical / Electronic Engineering / Computer Science.
・Preferably 2 years of working experience in technical and field services in Semiconductor equipment Engineering
・Mechanical Engineering experience
・Experience in handling(installing, maintaining, troubleshooting) semiconductor machine
・Willing to travel and possess own transport (car)
・Able to travel (less than once a month, a few days - 1 week by 1 trip)
・Team-oriented personality
・Self-motivated with proven ability to operate under pressure and meet strict deadlines.
・Good analytical skills.
・Able to work independently with minimum supervision.
・Able to work in a fast pace environment.
・Any ad-hoc assignments given by the manager.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus