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ISO - Field Service Engineer - Banking Sector
RM 5,000 - RM 7,000 / month
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ISO - Field Service Engineer.
Experience:
- 3+ Years.
Job Purpose:
- To ensure the smooth and efficient operation of customer by supporting their day to day operational issues related to PC software and hardware, printer software and hardware and common applications.
Responsibilities:
- Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide
- Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory
- Perform system recovery/restoration upon system corruption or replacement of hard disk
- Carry out installation of new computer and computer products inclusive of OS and in house applications
- Perform refresh program for Personal computers, laptops and printers
- Keep Desktop/printer inventory and perform hardware asset inventory
- Work with 3rd party vendor for hardware repair, coordination, delivery and installation
- Install Network equipment such as router and switches and perform basic troubleshooting
- Install new servers and perform basic troubleshooting.
Accountability:
- Field Service Operations.
- Asset Management Compliance.
Supporting Activities:
- Attend to tickets assigned
- Attend to Projects and Service Requests assigned
- Hands and Legs for Network, Wintel and IT Security.
- IT Assets at Branches are updated in Asset Register
- All disposed assets have Asset Disposal Checklist and GDISK done for pc and laptops.
Job Type: Full-time
Pay: RM5,000.00 - RM7,000.00 per month
Experience:
- Banking Sector: 2 years (Required)
- ISO - Field Service Engineer.: 2 years (Required)
- 2nd and 3rd level support for Desktops/Laptops: 3 years (Required)
- Level 2 & 3 support for Lotus Notes, Active Directory: 3 years (Preferred)
- system recovery/restoration upon system corruption: 3 years (Preferred)
- nstall Network equipment: 3 years (Preferred)
- Install new servers: 3 years (Preferred)
- Asset Management Compliance.: 3 years (Preferred)
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