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ISO - Field Service Engineer - Banking Sector

RM 5,000 - RM 7,000 / month

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ISO - Field Service Engineer.

Experience:

  • 3+ Years.

Job Purpose:

  • To ensure the smooth and efficient operation of customer by supporting their day to day operational issues related to PC software and hardware, printer software and hardware and common applications.

Responsibilities:

  • Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide
  • Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory
  • Perform system recovery/restoration upon system corruption or replacement of hard disk
  • Carry out installation of new computer and computer products inclusive of OS and in house applications
  • Perform refresh program for Personal computers, laptops and printers
  • Keep Desktop/printer inventory and perform hardware asset inventory
  • Work with 3rd party vendor for hardware repair, coordination, delivery and installation
  • Install Network equipment such as router and switches and perform basic troubleshooting
  • Install new servers and perform basic troubleshooting.

Accountability:

  • Field Service Operations.
  • Asset Management Compliance.

Supporting Activities:

  • Attend to tickets assigned
  • Attend to Projects and Service Requests assigned
  • Hands and Legs for Network, Wintel and IT Security.
  • IT Assets at Branches are updated in Asset Register
  • All disposed assets have Asset Disposal Checklist and GDISK done for pc and laptops.

Job Type: Full-time

Pay: RM5,000.00 - RM7,000.00 per month

Experience:

  • Banking Sector: 2 years (Required)
  • ISO - Field Service Engineer.: 2 years (Required)
  • 2nd and 3rd level support for Desktops/Laptops: 3 years (Required)
  • Level 2 & 3 support for Lotus Notes, Active Directory: 3 years (Preferred)
  • system recovery/restoration upon system corruption: 3 years (Preferred)
  • nstall Network equipment: 3 years (Preferred)
  • Install new servers: 3 years (Preferred)
  • Asset Management Compliance.: 3 years (Preferred)