IT Engineer
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1.1 General
- Provide support and administration for Microsoft 365, active directory, endpoint, firewall, networking, website, ERP, CCTV, door access control system & photocopier.
- Responsible for the maintenance of network access, server structure, directory structure, user access and user profile in accordance with IT access policy.
- Ensure the security of data, policy, devices, and backup system up to date.
- Conduct periodic vulnerability assessment of the IT application systems, system management, network and communication infrastructure, and security infrastructure.
- Provide technical support and troubleshooting of hardware and software problem to the end-user.
- Perform fault analysis, classification, and troubleshooting of incidents through reports.
- Participate in other IT projects/ activities as assigned.
- To ensure compliant to ISO 9001 Quality Management System.
- To comply Company 5S Implementation.
- To carry out any other duties delegated to you from your superior or the Management from time to time.
1.2 Liaison with other Departments
- To liase with other department on matters pertaining to IT or Administration.
1.3 Work Environment
- To maintain a harmonious workplace and good housekeeping.
Requirements:
- Diploma / Degree in Information Technology or equivalent.
- Minimum 2 to 4 years relevant working experience required.
- Possess a positive attitude, keen interest in the role and a desire to develop and progress in service delivery.
- Ability to work independently and within a team.
- Good knowledge in IT troubleshooting and root cause analysis.
- Good working knowledge of M365, Active Directory, DNS & DHCP, Windows operating systems configuration, troubleshooting & implementation.
- Good working knowledge of networking protocols, firewall, security & endpoint.
- Knowledge of VCisco, Mware, Backup solutions and SAN Storage is an added advantage.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Yearly bonus