Sales Order Senior Executive

Full Time, onsite
Agensi Pekerjaan Linktrix Consultants Sdn Bhd
Ipoh, Malaysia

RM 8,000 - RM 8,000 / month

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Position Title: Sales Order Senior Executive

Our client is a US Based MNC specialized in optical material and semiconductors manufacturing, currently looking for a Sales Order Senior Executive to handle customer orders in compliance with company requirements and quality expectations. The role will be based in Ipoh, Perak.

Primary Responsibilities

Reconcile and audit customer booking packages against the Global Booking policy, SOX, and Revenue policies.
Review purchase orders for completeness and accuracy.
Enter and Book orders in the global Oracle ERP System including service contracts.
Work closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly met.
Interface with customers, Sales and other departments to address and resolve issues related to bookings and customer sat.
Ensure all bookings are entered according to SLA’s.
Provide timely order status and tracking information to internal and external customers
Work with key account Sales and Services engineers on all levels of support for external customers to resolve complex scheduling issues.
Must be able to interpret and understand the meaning of Incoterms as they relate to domestic and international bookings.
Manage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirements
Provide month end and quarter end support as needed to achieve corporate goals.
Participate in projects and goals to support Department and Corporate goals.
Process post sale service orders and RMA’s in Oracle ERP system.
Communicate and coordinate shipments

Qualifications / Requirements

Degree with minimum 6- 8 years related experience in Order Management working in a complex environment.
Solid understanding of revenue recognition rules and guidelines.
Knowledge of Incoterms and business practices.
Strong attention to detail and commitment to operational excellence.
Outstanding written and verbal communications skills. (Must be fluent in English)
Well organized and able to effectively handle multiple tasks.
Experience with Oracle and Salesforce.com is preferred.
Able to work from 6 am to 3.15 pm to support US hours.
Flexibility to work during weekends is preferred.

Job Types: Full-time, Permanent

Pay: Up to RM8,000.00 per month

Schedule: