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Reservation Agent
RM 2,000 - RM 2,500 / Per Mon
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Job description:
- Sell MHI products and services using up-selling and suggestive selling techniques.
- Maintain a high level of product and service knowledge about all MHI Hotels in your region.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Ad-Hoc duties assign from time to time by management.
Requirement:
- Minimum 1 year of hospitality experience.
- Minimum diploma In hotel management/related field.
- Due to work permit restrictions, the position is only open to Malaysian Citizens & permanent residents of Malaysia.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- What is your notice period?
- What is your expected salary?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Hospitality: 1 year (Preferred)
Language:
- Bahasa (Preferred)
- English (Preferred)
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