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Reservation Agent

RM 2,000 - RM 2,500 / Per Mon

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Job description:

  • Sell MHI products and services using up-selling and suggestive selling techniques.
  • Maintain a high level of product and service knowledge about all MHI Hotels in your region.
  • Prepare and execute action plans which increase reservation sales and associated business.
  • Record and process reservations made by phone/fax/email.
  • Accept wait list reservations.
  • Process amendments to reservations such as extensions, early departures, etc.
  • Manage “no show” reservations by investigation and recording of same.
  • Record special billing arrangements for groups and conventions.
  • Ad-Hoc duties assign from time to time by management.

Requirement:

  • Minimum 1 year of hospitality experience.
  • Minimum diploma In hotel management/related field.
  • Due to work permit restrictions, the position is only open to Malaysian Citizens & permanent residents of Malaysia.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • What is your notice period?
  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Hospitality: 1 year (Preferred)

Language:

  • Bahasa (Preferred)
  • English (Preferred)