Revenue Manager

Job Description:

• Using the tools provided and in compliance with the MHI standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPAR penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture ratio (with the F&B Manager), Loyalty program contribution both overall and by account (and for bookers), channel performance and trends in rooms and non-rooms revenues by channel, segment and account.
• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the hotel team in weekly revenue meeting in relation to the hotel’s pricing and market mix strategy.
• Conduct weekly rate/sell strategy (yield) meetings with General Manager, Hotel Manager, DOSM/DOS, Reservations Manager, Front Office Manager, F&B Director and Finance Controller
• Facilitate the weekly Revenue Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc.
• Ad-Hoc duties assign from time to time by management.

Qualification:

• Minimum of 3 years of experience in revenue management, reservations, or a related role in the hospitality industry.
• Proficiency in using PMS (e.g., Opera, Fidelio) and revenue management software/tools.
• Strong analytical and problem-solving skills.
• Excellent communication and organizational abilities.
• Minimum Diploma in Hospitality Management, Business Administration, or related field is preferred.
• Due to work permit restrictions, the position is only open to Malaysian Citizens & permanent residents of Malaysia.

Job Type: Full-time

Pay: RM4,500.00 - RM6,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• What is your notice period?
• What is your expected salary?
• What is your current salary?
• Do you have any experience working in the international hotel industry? If you do , please state your duration.

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Related: 2 years (Preferred)

Language:

• English Language (Preferred)
• Bahasa (Preferred)