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Business Development Specialist

RM 5,000 - RM 6,000 / month

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Job description

Role Overview:

We are seeking a dynamic professional who can drive business growth by connecting clients with our software solutions while offering top-notch technical support. This role is perfect for someone who combines sales acumen with a solid understanding of software development and client success.

Responsibilities:

1. Business Development:

  • Identify and reach out to potential clients in need of software solutions.
  • Understand client requirements and recommend suitable software products or custom solutions.
  • Demonstrate software capabilities through presentations and demos.
  • Build and execute strategies to expand our software client base.

2. Technical Support:

  • Provide first-level support for clients using our software products.
  • Assist with software setup, configuration, and troubleshooting.
  • Collaborate with the development team to address complex issues or feature requests.

3. Client Success:

  • Train clients to maximize the value of our software solutions.
  • Regularly check in with clients to ensure satisfaction and identify opportunities for upgrades or additional services.
  • Collect and communicate client feedback to guide product improvements.

Qualifications:

  • Experience in software sales, business development, or account management.
  • Experience in a technical support role
  • Technical knowledge of software development processes, tools, or frameworks.
  • Strong communication and interpersonal skills.
  • Ability to translate technical features into client-focused benefits.

Preferred Skills:

  • Problem-solving skills and a proactive approach to client challenges.
  • Experience with CRM systems for managing leads and relationships.
  • Familiarity with software development tools (e.g, version control, APIs, or specific programming languages) is a plus

Job summary

Join a team that values your expertise and ideas. Work on exciting projects and enjoy comprehensive medical coverage.

Key selling points

  • Work alongside management that listens to your idea & suggestion
  • Medical coverage
  • Fun working environment

Job Type: Full-time

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Bukit Bintang: Reliably commute or planning to relocate before starting work (Preferred)