Business Development Specialist
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Job description
Role Overview:
We are seeking a dynamic professional who can drive business growth by connecting clients with our software solutions while offering top-notch technical support. This role is perfect for someone who combines sales acumen with a solid understanding of software development and client success.
Responsibilities:
1. Business Development:
- Identify and reach out to potential clients in need of software solutions.
- Understand client requirements and recommend suitable software products or custom solutions.
- Demonstrate software capabilities through presentations and demos.
- Build and execute strategies to expand our software client base.
2. Technical Support:
- Provide first-level support for clients using our software products.
- Assist with software setup, configuration, and troubleshooting.
- Collaborate with the development team to address complex issues or feature requests.
3. Client Success:
- Train clients to maximize the value of our software solutions.
- Regularly check in with clients to ensure satisfaction and identify opportunities for upgrades or additional services.
- Collect and communicate client feedback to guide product improvements.
Qualifications:
- Experience in software sales, business development, or account management.
- Experience in a technical support role
- Technical knowledge of software development processes, tools, or frameworks.
- Strong communication and interpersonal skills.
- Ability to translate technical features into client-focused benefits.
Preferred Skills:
- Problem-solving skills and a proactive approach to client challenges.
- Experience with CRM systems for managing leads and relationships.
- Familiarity with software development tools (e.g, version control, APIs, or specific programming languages) is a plus
Job summary
Join a team that values your expertise and ideas. Work on exciting projects and enjoy comprehensive medical coverage.
Key selling points
- Work alongside management that listens to your idea & suggestion
- Medical coverage
- Fun working environment
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
Ability to commute/relocate:
- Bukit Bintang: Reliably commute or planning to relocate before starting work (Preferred)