SITE MANAGEMENT REPRESENTATIVE (CSR) - F&B OUTLETS
RM 1,500 - RM 2,000 / Per Mon
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Requirements:
- Minimum STPM
- Prior experience in F&B industry
Job Scope:
- Oversee the daily operations of the outlet, ensuring adherence to standard operating procedures (SOPs).
- Maintain high standards of cleanliness, hygiene, and safety in compliance with regulatory requirements.
- Monitor outlet performance metrics, such as sales targets, customer satisfaction scores, and operational efficiency.
- Coordinate with suppliers to ensure timely procurement and availability of inventory.
- Act as the primary point of contact for customer inquiries and complaints, resolving issues promptly and professionally.
- Ensure that the team delivers exceptional service to enhance the customer experience.
- Monitor customer feedback and implement strategies to address concerns and improve service quality.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,500.00 - RM2,000.00 per month
Application Deadline: 12/14/2024
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