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SITE MANAGEMENT REPRESENTATIVE (CSR) - F&B OUTLETS

RM 1,500 - RM 2,000 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Requirements:

  • Minimum STPM
  • Prior experience in F&B industry

Job Scope:

  • Oversee the daily operations of the outlet, ensuring adherence to standard operating procedures (SOPs).
  • Maintain high standards of cleanliness, hygiene, and safety in compliance with regulatory requirements.
  • Monitor outlet performance metrics, such as sales targets, customer satisfaction scores, and operational efficiency.
  • Coordinate with suppliers to ensure timely procurement and availability of inventory.
  • Act as the primary point of contact for customer inquiries and complaints, resolving issues promptly and professionally.
  • Ensure that the team delivers exceptional service to enhance the customer experience.
  • Monitor customer feedback and implement strategies to address concerns and improve service quality.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM2,000.00 per month

Application Deadline: 12/14/2024