Account Cum Customer Service (KEPONG/SELAYANG) MANDARIN SPEAKER

Administrative Support:

• Manage and maintain office supplies, equipment, and facilities to ensure a well-organized and functional work environment.
• Handle incoming calls, emails, and correspondence, directing them to the appropriate team members.
• Prepare and manage documentation, including contracts, invoices, and reports using Autocount accounting system

Customer Service:

• Serve as a point of contact for customers, addressing inquiries, scheduling appointments, and providing assistance throughout the consignment process.
• Ensure a positive customer experience by maintaining a professional and friendly demeanor.

Data Management:

• Maintain accurate and up-to-date records of all consignment transactions, customer interactions, and vehicle details in the company’s database.
• Generate and analyze reports to assist in decision-making and operational improvements.

Compliance and Procedures:

• Ensure that all operations are in compliance with company policies and industry regulations.
• Assist in developing and implementing standard operating procedures to improve efficiency and consistency.

Qualifications:

• Proven experience in an administrative or operations role, preferably in the automotive or related industry.
• Excellent communication skills, both written and verbal.r.
• Ability to work independently and as part of a team in a fast-paced environment.
• A customer-focused mindset with a commitment to providing excellent service

Job Types: Full-time, Fresh graduate

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• 13th month salary
• Performance bonus
• Yearly bonus

Expected Start Date: 12/17/2024