Customer Service Executive | Up To 3.4K | Subang Jaya
RM 3,400 - RM 3,400 / month
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Job Description:
- Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
- Providing accurate information and resolving customer issues related to Telco products and services.
- Maintaining a high level of product knowledge to effectively support customer need.
- To meet the Key Performance Indicator (KPI) monthly.
Job Requirement:
- Min SPM
- Experience with Telco Products are plus
- Fluent in English and Bahasa (verbal and written)
- Min 6 Months Experience in inbound call center and email functions add advantage.
- Able to work rotational days
- Age Range : 18 - 45
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