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Front Desk

RM 2,000 - RM 2,800 / Per Mon


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  • To efficiently handle inbound and outbound customer call inquiries for appointment.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Achieve at least Diploma certificate in related field.
  • Fresh graduates are encouraged to apply.
  • Able to communicate in Mandarin.
  • Previous working experience in customer service, or customer service-related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc.).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Social media savvy.
  • Annual Leave and Sick Leave
  • Special Holiday (Alive Day and etc)
  • Team building and Annual Company Trip
  • Company Event Celebrations and dinner
  • Bonus (twice per year)
  • KWSP and SOCSO & EIS
  • Medical Coverage
  • Training provided
  • Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
  • Career Progression opportunities - you may get promotion easily.