Customer Service Executive (English/Bahasa Speaker)
RM 2,000 - RM 2,900 / Per Mon
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Simplified
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Candidate must possess at least a SPM.
- Required language(s): English & Bahasa
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply
- Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in PJ Ara Damansara.
- Required language(s): English & Bahasa
- Training Provided
- High OT claims
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager
- IJP – Internal job program. Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.
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