Field Service technician
RM 3,500 - RM 3,999 / Per Mon
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Responsibilities: Provide technical support and service barcode equipments (printer & scanner) at customer site. Manage all on-site installation, repair, maintenance and test tasks. • Diagnose errors or technical problems and determine proper solutions. Comprehend customer requirements and make appropriate recommendations /briefings. Build positive relationships with customers. • Produce timely and detailed service reports. Propose the service contract. Do & submit quotation to customer. Gather information competitor (label, ribbon & printer) and old SATO printer model.
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