System Support Executive

Key Responsibilities: System Support: Provide technical support for both backend and frontend systems, addressing issues promptly to minimize downtime. Troubleshoot system errors and implement solutions to enhance functionality and performance. Reporting and Analysis: Prepare comprehensive reports for management and other stakeholders, providing insights for decision-making. Utilize advanced Excel skills to create dashboards, automate reporting, and analyze large datasets. Document Management: Ensure all documents within the system are reviewed, processed, and approved within stipulated timelines. Collaborate with relevant departments to address any delays or discrepancies in document approvals. Inventory Monitoring: Oversee inventory management, including stock reporting, stock counts, and stock adjustments. Analyze inventory data to identify trends, discrepancies, or potential issues, ensuring optimal stock levels are maintained. Key Requirements: Bachelor’s degree in Information Technology, Computer Science, or a related field. Expertise in SQL queries for database management, report generation, and data analysis. Advanced proficiency in Excel, including functions, pivot tables, macros, and data visualization. Excellent problem-solving skills with a proactive approach to system issues and process optimization. Strong attention to detail, organizational skills, and the ability to meet deadlines.