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Clinical - Application, Specialist - Malaysia

Salary undisclosed

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Responsibilities:

  • Manage queries from internal and external customers and provide technical support to any problems encountered by users;
  • Conducts instrument installation or refresher training;
  • To plan, organize and conduct courses/seminar/workshop/ on products for customers;
  • Work with the relevant sales person to meet the sales team’s demonstration commitments;
  • To provide technical training to sales representatives and collaborate with them in developing and planning of sales & marketing related activities;
  • Maintain an in-depth and current knowledge of the users’ application needs;
  • Provides regular feedback and reports on market and competitive situations to Sales Managers/ Product Support Manager;
  • Prepare weekly activities report to the Supervisor when required;
  • Comply with ISO quality management system requirement;
  • Perform other related duties and responsibilities as may be required from the Superior from time to time.

Requirements:

  • Bachelor's degree (Master’s degree is a plus) in Biomedical Sciences or Medical Laboratory Technology. With minimum of 1-2 years of working experience in the application support field, clinical laboratory or related is required.
  • Good understanding of current medical laboratory methodologies, protocols and QC will be an advantage.
  • Preferably with 1-2 years in the lab/ application support field.
  • Effective communication skills to clearly articulate technical & product information to both internal & external customers.
  • Responsible, independent, well-organized and good team member.
  • Able to base in Penang.
  • Possess own transport and willing to travel; Allowance is given accordingly.

Job Type: Contract
Contract length: 6 months

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Flexible schedule
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Holidays
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Application Specialist: 2 years (Preferred)