Clinical - Application, Specialist - Malaysia
Salary undisclosed
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Responsibilities:
- Manage queries from internal and external customers and provide technical support to any problems encountered by users;
- Conducts instrument installation or refresher training;
- To plan, organize and conduct courses/seminar/workshop/ on products for customers;
- Work with the relevant sales person to meet the sales team’s demonstration commitments;
- To provide technical training to sales representatives and collaborate with them in developing and planning of sales & marketing related activities;
- Maintain an in-depth and current knowledge of the users’ application needs;
- Provides regular feedback and reports on market and competitive situations to Sales Managers/ Product Support Manager;
- Prepare weekly activities report to the Supervisor when required;
- Comply with ISO quality management system requirement;
- Perform other related duties and responsibilities as may be required from the Superior from time to time.
Requirements:
- Bachelor's degree (Master’s degree is a plus) in Biomedical Sciences or Medical Laboratory Technology. With minimum of 1-2 years of working experience in the application support field, clinical laboratory or related is required.
- Good understanding of current medical laboratory methodologies, protocols and QC will be an advantage.
- Preferably with 1-2 years in the lab/ application support field.
- Effective communication skills to clearly articulate technical & product information to both internal & external customers.
- Responsible, independent, well-organized and good team member.
- Able to base in Penang.
- Possess own transport and willing to travel; Allowance is given accordingly.
Job Type: Contract
Contract length: 6 months
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Flexible schedule
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Holidays
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Application Specialist: 2 years (Preferred)
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