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Customer Service Executive

RM 3,000 - RM 4,000 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Minimum of 6 months work experience in customer support in any industry.
  • Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
  • Call centre experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills:

  • Customer Service orientation
  • Customer Results/Solutions focussed
  • Customer Expectations Management
  • Active Listening Skills
  • Ability to handle queries and objections in a professional manner
  • Passionate about communication and interacting with people is key to success in this role
  • Able to receive continuous feedback and work in a fast-paced working environment
  • Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement
  • Emotional intelligence and ability to stay calm when customers are stressed or annoyed
  • Good reasoning and analytical skills
  • Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Are you able to start working immediately?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)