F&B Operations Manager
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F&B Operations Manager
JOB OVERVIEW:
The Operations Manager is responsible for the daily coordination, improvement and execution of all food processes and operations; overseeing production, planning, quality control and maintenance.
S/he will play a key role in providing leadership and direction to outlet manager(s) and the chefs. The role will include all day-to-day operating activities including staffing, revenue growth, expense, cost and margin control, and monthly, quarterly and annual financial goal management.
Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, develop processes and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report to management regarding sales results and productivity
Requirements and Skills
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM9,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Meal provided
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
Expected Start Date: 02/21/2025